Shipping policy

Shipping Policy

Last Updated: [Date]

At Shop by Esha, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing

Orders are usually processed within [1–3 business days] after your order is confirmed.

Orders placed on weekends or public holidays may be processed on the next business day.

Once your order has been dispatched, you will receive your shipping or tracking information where applicable.

2. Delivery Time

For orders within Pakistan, estimated delivery usually takes:

[3–7 business days]

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges are calculated according to your order and delivery location.

Standard Shipping: [PKR ___]

Free shipping may be available on selected orders or promotional offers. Any applicable shipping charges will be displayed during checkout.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible locations in Pakistan.

If COD is available for your order, you will pay the order amount to the courier upon delivery.

Please make sure that your phone number and delivery address are correct when placing your order.

5. Tracking Your Order

Where tracking is available, you will receive your tracking information after your order has been dispatched.

You can use the tracking information provided by the courier to check your shipment status.

6. Incorrect Address

Please carefully check your delivery information before placing your order.

Shop by Esha is not responsible for delivery problems caused by an incorrect, incomplete, or incorrect phone number/address provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible.

7. Delayed or Lost Orders

While we work with trusted delivery partners, occasional delays may occur due to circumstances beyond our control.

If your order appears to be significantly delayed or lost, please contact us at [Your Email Address / WhatsApp Number], and we will assist you in contacting the relevant courier service.

8. Damaged Packages

If your package arrives visibly damaged, please take photographs or videos of the package before opening it and contact us as soon as possible.

We may request photographs, videos, or other information to investigate the issue.

9. International Shipping

At this time, [we only ship within Pakistan / we offer international shipping to selected countries].

If international shipping becomes available, shipping charges, delivery times, customs duties, and taxes will be communicated before completing the order.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Shop by Esha
Email: imranisha939@gmail.com

We appreciate your trust and look forward to delivering your order. ♡

Shop by Esha — Style Delivered With Care.